Terms And Conditions

The use of services provided by SMM-Heaven.net establishes an agreement to these terms. By registering or using our services you agree that you have read and fully understood the following Terms of Service and SMM-Heaven.net will not be held liable for loss in any way for users who have not read the below terms of service. We reserve the right to change these terms of service without notice. You are expected to read all terms of service before placing every order to ensure you are up to date with any changes or any future changes.


  1. SMM-Heaven.net will only be used to promote your Instagram/Twitter/Facebook or Social account and help boost your "Appearance" only.

  2. We DO NOT guarantee your new followers will interact with you, we simply guarantee you to get the followers you pay for.

  3. We DO NOT guarantee 100% of our accounts will have a profile picture, full bio, and uploaded pictures, although we strive to make this the reality for all accounts.

  4. SMM-Heaven.net rates are subject to change at any time without notice. The terms stay in effect in the case of rate changes.

  5. You will not upload anything to the SMM-Heaven.net site including nudity or any material that is not accepted or suitable for the Instagram/Twitter/Facebook or Social Media community.

  6. Also, we ask you to look after your start counts, because the services can’t work with the wrong ones. We aren't responsible if your actual number of followers/likes/plays/views etc will drop lower than the start count’s quantity.  THERE WILL BE NO CANCELLATION OR REFUND IN SUCH CASES!

  7. !!! IMPORTANT INFORMATION !!! If you are an owner of a big account with a very unstable start count, you have to be ready that your order may be delayed. Also, in cases of drops, we’re not obligated to replenish them. If you place an order you take full responsibility for your previous number of followers/likes/plays/views etc.

  8. SMM-Heaven.net DOES NOT guarantee full delivery within 24 hours. We make no guarantee for a delivery time at all. We provide our best estimation for orders during the placing of orders, however, these are estimates. We will not be held responsible for loss of funds, negative reviews or you're being banned for late delivery. If you are selling on a website that requires time-sensitive results, use SMM-Heaven at your own risk.

Refund Policy

  1. No refunds will be made to PayPal. After a deposit has been completed, there is no way to reverse it. You must use your balance on orders from SMM-Heaven.net.

  2. You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason.

  3. If you file a dispute or chargeback against us after a deposit, we reserve the right to terminate all future orders and ban you from our site. 

  4. Orders placed on SMM-Heaven.net will not be refunded or canceled after they are placed. You will receive a refund credit to your SMM-Heaven.net  account if the order is non-deliverable. If you made a mistake when placing an order, we will try to refund it but cannot guarantee anything!

  5. Misplaced or Private account orders will not qualify for a refund. Be sure to confirm every order before placing it.

  6. Fraudulent activity such as using unauthorized or stolen credit cards will lead to the termination of your account. There are no exceptions.

  7. Please do not use more than one server at the same time for the same page. In that case, we cannot give you the right number of followers/likes/etc. We will not refund these orders. Please keep your attention and read the descriptions for the services you order!

  8. Most of our services start instantly, but some take more time. You can look at the start time in the title of the service and the description. Please contact our support to fix the issue if you do not receive your service in time. We are online 18 hours per day to support you.

Privacy Policy

  1. Our company highly values your privacy. We follow a policy of confidentiality to tell you how we collect and use information about you and what we do to keep this information confidential.

  2. We receive information about our customers, such as username, email, skype ID, and IP Address. You can additionally share more information depending on your payment methods!

  3. On SMM-Heaven.net,  we do not share confidential information that you have provided to us. Also, we never share this information with third parties, including your orders.

  4. We don’t communicate and contact the owners of services

  5. We do not disclose information about your resale - all information remains with us.

  6. SMM-Heaven.net  will protect your data for safety and the prevention of fraud, theft, or loss. Also, we guarantee the safety of your data from copying or modification by third parties.

  7. SMM-Heaven.net works only with legal representatives who value the protection of personal information. That’s why we confirm that your information will be protected.

Violation of the Terms of Services

If we find any unusual activity or if we think you’re violating our terms or harming our business, at this point SMM-Heaven.net can stop doing business with any customer at any time. For privacy reasons, we hold the right to not disclose why we have stopped working with you. This kind of decision will be permanent.